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Terms & Conditions

Welcome to Tero Greens Private Limited (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website [www.wearetero.com] (“Site”) and any related services offered by us. By accessing or using our Site, you agree to be bound by these Terms. Please read these Terms carefully before using our Site.

If you do not agree to these Terms, please do not use our Site or services.

1. General Use of the Site

By using this Site, you agree to:

• Use the Site only for lawful purposes.
• Not engage in any activity that interferes with the proper functioning of the Site.
• Ensure that all information you provide is accurate, current, and complete.

We reserve the right to terminate or restrict your access to the Site at any time if you breach these Terms.

2. Products and Services

All products and services available on our Site are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices for our products are subject to change without notice.

2.1 Order Acceptance

We reserve the right to accept or decline your order at our discretion. In the event that we cancel an order, we will notify you and issue a refund for any payment made.

2.2 Pricing

We strive to ensure the accuracy of all pricing information. However, we cannot guarantee that there will be no errors. If we find an error in the price of any product you have ordered, we will notify you and give you the option to confirm your order at the correct price or cancel it.

3. Payment

You agree to provide accurate payment information when making a purchase. We accept various forms of payment, including Credit/Debit cards, UPI, Net banking, and Cash on Delivery (COD). By providing payment information, you confirm that you are authorized to use the payment method.

3.1 Payment Security

We use secure payment gateways to ensure that your payment information is protected. However, we are not responsible for any losses you may incur as a result of unauthorized access to your payment information, unless such losses are directly attributable to our negligence.

4. Shipping and Delivery

We strive to deliver products in a timely manner, but we are not responsible for any delays caused by unforeseen circumstances. Estimated delivery times are provided for your convenience and may vary depending on location, weather conditions, or external factors.

4.2 Delivery Issues

If your order is delayed or lost, please contact us at care@wearetero.com or call 8375006800 so that we can assist you in resolving the issue.

5. Returns, Refunds, and Cancellations

Please refer to our Returns & Refund Policy and Cancellation Policy for detailed information about returning products, receiving refunds, and cancelling orders.

6. Intellectual Property

All content on the Site, including but not limited to text, images, logos, designs, and software, is the intellectual property of Tero Greens Private Limited or its licensors. You may not use, reproduce, distribute, or create derivative works based on this content without our prior written consent.

7. User Content

By submitting any content (such as reviews, comments, or photos) to our Site, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, publish, modify, and distribute such content in any form. You represent that you have the right to submit such content and that it does not violate the rights of any third party.

8. Limitation of Liability

To the maximum extent permitted by law, Tero Greens Private Limited shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the Site or the products purchased through the Site. This includes, but is not limited to, loss of profits, data, or other intangible losses. Our total liability for any claim arising from these Terms or your use of the Site will be limited to the amount you paid for the product(s) that gave rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Tero Greens Private Limited, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the Site or your violation of these Terms.

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Tero Greens Private Limited. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You access third-party websites at your own risk.

11. Termination

We may terminate or suspend your access to our Site immediately, without prior notice, for any reason, including but not limited to a breach of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts in New Delhi, India.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. By continuing to use the Site after changes are made, you agree to be bound by the updated Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Tero Greens Private Limited
Email: care@wearetero.com